Shipping Policy
LoveHaven Shipping Policy
1. Processing Time:
Orders at LoveHaven are processed and shipped within [insert number] business days after payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.
2. Shipping Methods:
LoveHaven offers standard and expedited shipping options. The estimated delivery times and costs for each method are displayed during the checkout process. Customers can choose their preferred shipping method based on their needs.
3. Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number on our website to monitor the real-time progress of your package.
4. Shipping Rates:
Shipping costs are calculated based on factors such as the shipping method selected, the weight of the package, and the destination. The shipping cost will be displayed during the checkout process before completing the purchase.
5. International Shipping:
LoveHaven provides international shipping to various destinations. International shipping costs and delivery times may vary based on the destination. Customers are responsible for any customs fees or import duties imposed by the destination country.
6. Address Accuracy:
Customers are responsible for providing accurate shipping information. LoveHaven is not liable for any delays or additional charges incurred due to incorrect or incomplete addresses. Please double-check your shipping details before completing your purchase.
7. Undeliverable Packages:
If a package is deemed undeliverable due to incorrect address information provided by the customer or other reasons beyond our control, the customer will be responsible for any additional shipping costs incurred for reshipment.
8. Delays and Force Majeure:
LoveHaven is not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, customs delays, or other events beyond our control. We will, however, make every effort to keep customers informed of any delays and work towards resolving issues promptly.
9. Lost or Stolen Packages:
LoveHaven is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier directly to file a claim.
10. Returns Due to Failed Deliveries:
If a package is returned to LoveHaven due to multiple failed delivery attempts or an incorrect address provided by the customer, the customer will be responsible for the cost of reshipment. If the customer chooses not to have the package reshipped, a refund (excluding shipping costs) may be issued upon receiving the returned items.
11.Contact Information:
For any shipping-related inquiries or concerns, please contact our customer support team at LoveHavenTeam@gmail.com or out phone number 310-429-5138.